At Paisley Flights, we are committed to delivering your orders promptly and safely, no matter where you are in the world.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • In the case of high order volumes or special product handling, processing times may be slightly extended.

Shipping Partners

We partner with trusted courier services to ensure your products reach you efficiently. Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor its journey.

Order Tracking

Once your order has shipped, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to become active.

Lost or Stolen Packages

If your tracking shows that your package has been delivered but you have not received it, please contact our support team at [email protected] within 3 days of the delivery date. We will assist you in resolving the issue with the shipping carrier.

Customs & Duties (for International Orders)

For international shipments, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Need Help?

If you have any questions about your order or shipping status, don’t hesitate to reach out to our support team at [email protected].